Data Protection Declaration
Your privacy is important to us. We take compliance with data protection regulations seriously. Below we would like to inform you about the purposes for which your data is collected and used and how you can exercise your rights. You can access and print out the data protection declaration at any time via the "Data protection" link at the bottom of each page.
Our EDP systems are protected by technical and organisational measures against access, change or distribution of your data by unauthorised persons, as well as against loss and destruction.
Name and contact details of the body responsible
Wilhelm Stolle GmbH
Data Protecting Person:
Dr. Ralf Schadowski
ADDAG GmbH & Co. KG
Krefelder Strasse 121
D 52070 Aachen
53192 Bonn, Germany
Telefon: +49 (0)228 95033-0
Contact details of the data protection officer
If you as a customer or employee have any questions about the data protection handling of your data, you have two ways to get your questions answered or to submit your request:
- for general questions about data protection and information, please contact Wilhelm Stolle GmbH via data protection person firstname.lastname@example.org with precise details of your question and your contact address.
- for special questions you can also contact the data protection officer directly and confidentially at any time (see above)
Purpose and legal basis of data processing
We store your data only for the fulfilment of your requests, the fulfilment and processing of contracts (including payment processing and, if applicable, credit assessment) and our own advertising purposes. The processing is carried out on the basis of the current data protection laws.
If you have an enquiry, are getting is to prepare an offer or are concluding a contract with us, we will process your personal data. Depending on the type of contract, this will include your surname(s), first name, address, email address, telephone number/fax number, birth date/place, bank data and VAT ID, if applicable. We store and process this data in our customer administration for the fulfilment and processing of the contract as well as for our own advertising purposes. Your data may be forwarded to our sales partners (official dealers), responsible sales representatives or country representatives to enable faster processing. Your data will not be passed on to any other third parties.
Only authorised employees of Wilhelm Stolle GmbH have access to the data in our customer administration. Stolle customer data management is based on the protection of the legitimate interests of Wilhelm Stolle GmbH and facilitates compliance with data protection regulations on data accuracy and data transferability.
Usage of the website contact form
The personal data that you make available to us in the context of this contact inquiry will only be used for the answering of your inquiry and/or establishment of contact and for the associated technical administration. The data will not be passed on to third parties.
You have the right to revoke the consent given by sending the form with effect for the future at any time. In this case your personal data will be deleted immediately.
Your personal data will also be deleted without your revocation if we have processed your request or if you revoke your consent to its storage. This also happens if the storage is inadmissible for other legal reasons.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help to analyze your use of the website. The information generated by the cookies about your use of the website (including your IP-address) will be transmitted generally to a server in the United States and will be stored there. In case of activating the IP-anonymization on this website, your IP-address however will be shortened before from Google within the member states of the European Union or in other contracting states of the agreement for the European Economic Area. Only in special cases will be transmitted to the server of Google in the United States the whole IP-address and shortened there. On behalf of the operator of this website Google will use this information to evaluate the use of the website, to compile reports about the website activities and to provide the website operator with further services regarding the use of the website and the internet. The transmitted IP-address from your browser within Google Analytics will be not combined with other datas from Google. You can avoid a storage of the cookies by adjusting your browser software accordingly; however we inform you that in this case it is possible that you can´t use all functions of this website totally. Furthermore you can prevent the storage of datas which are generated by the cookie and thus obtained by your use of the website (incl. your IP-address) to Google as well as the information processing of this datas by Google when you download the available browser-plugin with the following link (http://tools.google.com/dlpage/gaoptout?hl=de) and install it. Further information for this you will find under http://tools.google.com/dlpage/gaoptout?hl=de respectively under http://www.google.com/intl/de/analytics/privacyoverview.html (common information to Google Analytics and data protection). We point out that on this website Google Analytics was extended by the code „gat._anonymizeIp()“ to guarantee an anonymized recording of IP-addresses (so called IP-Masking).
We also use Google Analytics reports on demographic characteristics that use data from Google's interest-based advertising and visitor data from third parties (e.g. age, gender and interests). This data cannot be traced back to a specific person and can be deactivated at any time via the display settings.
This is also where our legitimate interest in data processing lies. The legal basis for the use of Google Analytics can be found in § 15 Para. 3 TMG and Art. 6 Para. 1 lit. f DSGVO. Sessions and campaigns are terminated after a certain period of time. By default, sessions are closed after 30 minutes without activity and campaigns after six months. The time limit for campaigns may not exceed two years.
Data sent by us and linked to user IDs, advertising IDs or cookies are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
Google Analytics reports are created on demographic features that use data from Google's interest-based advertising and visitor data from third parties (e.g. age, gender and interests). This data cannot be traced back to a specific person and can be deactivated at any time via the display settings.
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:
Google Tag Manager
We use Google Tag Manager", provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google") on our website. The Google Tag Manager allows us to manage web page tags from a single interface. The tool Google Tag Manager, which implements the corresponding tags, is a cookie-free domain and does not collect any personal data itself. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data. If deactivated at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
Google has submitted to and certified the Privacy Shield Agreement between the European Union and the United States. As a result, Google undertakes to comply with standards and regulations of European data protection law. Further information can be found in the linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Third-party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. For more information about privacy please visit the following Google websites:
FAQ Google Tag Manager: https://www.google.com/intl/de/tagmanager/faq.html
Google AdWords and Google Remarketing
On the website we also use Google Conversion Tracking, an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google AdWords places a cookie on your device ("conversion cookie") if you have reached our website via a Google advertisement. These cookies lose their validity after 30 days and are not used for the personal identification of users. If you visit certain pages on our site and the cookie has not expired, we and Google may recognize that someone clicked on the ad and was directed to our site. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of different AdWords customers. The information collected through the Conversion cookie is used to compile conversion statistics for us. As an AdWords customer, we know the total number of users who clicked on our ad and were directed to a page with a conversion tracking tag. However, we do not receive any personally identifiable information.
If you do not want information about your behaviour on the website to be processed in the tracking process, you can also refuse to set a cookie as required for this - for example, by setting your browser to generally disable the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the "googleadservices.com" domain.
We use Google remarketing technology. Remarketing is a method of targeting previous users of our website through targeted advertising on third-party websites, including Google.
You can prevent Google from using cookies in the future by making the appropriate setting on thehttp://www.google.com/settings/ads website.
Further information on Google Analytics and Google Remarketing can be found athttp://www.google.com. You can find Google's data protection declaration athttp://www.google.com/intl/de/privacypolicy.html#information.
Our website contains at least one plugin from the service YouTube, belonging to Google Inc. located in San Bruno/California, USA. A connection to YouTube's servers is automatically established when you visit a subpage of our website that contains a YouTube plugin. So YouTube can evaluate which pages of our website you have visited. If you are also logged in with your YouTube account, YouTube can associate your browsing habits with your profile. You can prevent this if you log out of your YouTube account before visiting our website. For more information about YouTube's collection and use of your information, please visit www.youtube.com.
On our website we use the services of MailChimp for sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service through which the sending of newsletters can be organized and analyzed. If you enter data to receive the newsletter (e.g. e-mail address), these will then be stored on the servers of MailChimp in the USA.
MailChimp is certified according to the "EU-US-Privacy-Shield". The "Privacy Shield" is an agreement between the European Union (EU) and the USA to ensure compliance with European data protection standards in the USA.
Through the service MailChimp we can analyse our newsletter campaigns. When you open an email sent to you via mailchimp, a file contained in the email (web beacon) connects to the MailChimp servers in the USA. This allows you to see whether a newsletter message has been opened and which links have been clicked in it. Furthermore, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are only used for statistical analyses of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
You must unsubscribe from the newsletter if you do not want MailChimp to be able to analyze your behavior. For this purpose, we also send the corresponding link in every newsletter message. You can also cancel the newsletter directly on the website.
The data will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can cancel your subscription at any time by cancelling the newsletter. The legality of the data processing processes already carried out remains unaffected by the revocation.
We store your data which you have provided to us for the purpose of subscribing to our newsletter until you unsubscribe from our newsletter. After the cancellation the data l will be deleted from our servers and from the servers of MailChimp. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.
Further details can be found in the data protection regulations of MailChimp at: https://mailchimp.com/legal/terms/.
Google Web Fonts
For a uniform representation of fonts we use web fonts on our website. These are provided by Google. When you call up a page, your browser loads the required Web fonts into your browser cache so that texts and fonts are displayed correctly.
To do this, the browser you are using must connect to Google's servers. Google becomes aware that our website has been visited via your IP address. We use Google Web Fonts for the uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Using an API we use the map service Google Maps from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
It is necessary to save your IP address to use the features of Google Maps. This information is usually transferred to a Google server in the USA and stored there. As the provider of this website, we have no influence on this data transmission.
We make use of Google Maps to ensure an appealing presentation of our online offers and an easy location of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
You can find more information on the handling of user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/.
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
The purpose of this service is to check whether the data input on our websites (e.g. in a contact form) is carried out by a person or by an automated program. For this the behavior of website visitors is analyzed by reCAPTCHA on the basis of different characteristics. This analysis starts automatically when the website visitor visits the website. For the analysis reCAPTCHA evaluates various information (e.g. the time the website visitor stays on the website, the IP address or mouse movements made by the user). The data collected during the analysis is then forwarded to Google.
Website visitors are not separately informed that the reCAPTCHA analyses are running in the background.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO. We as website operators have a justified interest in protecting our web offers from abusive automated spying and from SPAM.
Data processing for advertising purposes
We will only use your data for our own advertising purposes. We do want to inform you about new products, our services and events of interest. So we will also use your data to recommend certain products, services or events that may be of interest to you in addition to your purchases. We only evaluate purchase history and send corresponding advertising by post or email to existing customers for products and services of Wilhelm Stolle GmbH , taking into account your legitimate interests. We only use email with your consent, which you can revoke at any time with effect for the future by emailing us at: email@example.com or under Tel: +49 (0)228 95033-0.
Newsletters will only be sent to you on the basis of a separate consent. Further information on your rights can be found in the section "Rights of persons concerned".
Recipients of personal data
Within the scope of the statutory powers, your personal data will be disclosed to the following companies within the EU:
Wilhelm Stolle GmbH, Friesdorfer Str. 137-139, 53175 Bonn
Duration of data storage
We store your data for as long as required for the respective purpose.
Your rights as a data subject are comprehensively guaranteed by Wilhelm Stolle GmbH.
Objection to advertising
You can object to the use of your data for advertising purposes without incurring any costs other than the transmission costs according to the basic rates. The following contacts are available for this purpose.
Wilhelm Stolle GmbH
Data Protecting Person: Dr. Ralf Schadowski
53192 Bonn, Germany
Telefon: +49 (0)228 95033-0
Revocation of consent
You can revoke your consent to the processing of personal data at any time with effect for the future. Please note, however, that this may require you to re-enter your data before making a new purchase.
Right of objection
You have the right to object at any time for reasons arising from your particular situation to the processing of your personal data on the basis of the following provisions:
- the processing is necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller, or
- the processing is necessary to safeguard the legitimate interests of the data controller or a third party, unless the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, prevail, in particular where the data subject is a child.
If you make an objection, we will no longer process your personal data in this case, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal requirements.
The following rights are available to you with regard to your stored personal data:
- Deletion or restriction of processing
- Objection to processing
- Data portability
- Right of appeal to regulators.
Contacts: How can I exercise my above rights?
To exercise your rights, you can use the contact form or contact customer service at Wilhelm Stolle GmbH, E-Mail: : firstname.lastname@example.org / Tel. +49 (0)228 95033-0 or contact the data protection officer (see above) or the person responsible (see above).
We will process your enquiries immediately and free of charge in accordance with the legal requirements and inform you of the measures we have taken.
Update and change
The data protection declaration must be adapted from time to time to the current circumstances and legal situation. Please check the data protection declaration before using our website to keep up to date with any changes or updates.